Version 0.3 · 19 August 2026 · supplier: Senapses Ltd, registered in England and Wales, company no. 17369349 · published for reference; each school signs its own copy
The short version. Your school subscribes to the hosted Senapses service for the pupils your inclusion team nominates. Your school stays in control of its data throughout; a UK GDPR Article 28 data-processing agreement forms part of these terms. You can leave at the end of any term with a full export of your data, which we then delete. Founding pilot schools subscribe for a single term first, with the pilot fee credited in full against the first year if they continue.
1 · The service
Senapses provides a hosted web platform through which nominated pupils record check-ins, staff log and respond to support, and the school's SENDCO team views dashboards and generates review evidence. Access is by school-administered staff accounts and school devices.
The free on-device demo is separate: it stores everything on the device it runs on, transmits nothing to Senapses, and is not covered by these terms.
2 · Pilot term and fees
Founding pilot: one school term (autumn 2026) at the founding-partner fee quoted to the school in writing, invoiced on signature and credited in full against the school's first annual subscription if it continues.
Continuing subscriptions are priced per enrolled pupil per year with a whole-school cap, as quoted to the school in writing; the founding-school rate is locked for two years.
No automatic renewal without the school's written agreement.
3 · The school's part
The school decides which pupils are enrolled, which staff hold which roles, and all per-pupil settings. The school keeps its roster and timetable uploads within the accepted minimal format (the software rejects files containing excluded data such as DOB or UPN).
The school adopts the supplied usage policy with its staff, including that Senapses data is support information, never staff-performance information, and that per-pupil exports are for school-managed devices.
Accounts are for individual named staff; credentials must not be shared.
4 · Data protection
The school is the data controller; Senapses is a processor acting on the school's documented instructions. The signed Data Processing Agreement (Article 28) forms part of this agreement, including its annexes on security measures, role-based access and sub-processors.
All data is hosted in the United Kingdom, encrypted in transit and at rest.
The optional AI report-drafting add-on is off by default and only ever enabled per school, in writing, on the safeguards set out in the DPA (pseudonymised aggregates only; human review of every draft; no model training on school data).
5 · Product commitments
The commitments in the DPA are contractual, including: no staff scorecards or per-staff analytics of any kind; support routing by subject assignment, never staff location; pupil-facing screens first-names-only; every export logged; controlled vocabularies rather than free text on pupil records; and check-in data presented as the pupil's expressed experience. Senapses is not a medical, therapeutic, diagnostic or screening tool and must not be used as one.
6 · Availability and support
During the pilot, Senapses is provided on reasonable-endeavours availability with support by email; planned maintenance happens outside school hours where possible.
Encrypted backups are kept per the DPA; the pupil app is designed to tolerate connection loss (records queue on the device and sync when reconnected).
7 · Intellectual property
Senapses owns the platform, its software and materials. The school receives a non-transferable licence to use them for the term of the agreement.
The school's data belongs to the school. Senapses claims no rights over it beyond what is needed to provide the service.
8 · Liability
[Liability cap under legal review; the signed agreement will state the agreed cap. Nothing in these terms excludes liability that cannot lawfully be excluded.]
9 · Ending the agreement
The school may end the agreement at the end of any term with 30 days' written notice; Senapses may end it for material unremedied breach.
On exit the school receives a machine-readable export of its data, after which all copies are deleted within 30 days (backups within a further 35), with written confirmation, as set out in the DPA.
10 · General
Changes to these terms require written agreement with the school. These terms are governed by the law of England and Wales.
Version 0.3 is published for reference as part of our pre-pilot legal pack, and remains under review. Each school signs its own copy together with the Data Processing Agreement; the signed documents prevail over this page.